AI Product Support

24/7 product intelligence on your website that elevates customer experience and grows your specification pipeline

Create

Deploy an Acelab-powered AI assistant on your website trained on your complete product data so architects never have to wait for technical support

Give architects, owners, and contractors instant answers to technical questions, specification requirements, installation guidance, and warranty information anytime

Position your brand at the forefront of AI adoption with an intelligent assistant that elevates every customer interaction

Integrate

AI assistant conversations are tracked and connected to your pipeline so every technical inquiry becomes a qualified specification opportunity

Route high value AI assistant conversations directly to your rep team so specification opportunities are never missed

Every AI conversation generates intelligence that helps your team improve product data, marketing messages, and rep support materials

Deliver

Deliver a superior customer experience with instant, accurate answers that keep architects, owners, and contractors engaged with your brand

Free your rep team from routine technical questions so they focus on high-value specification opportunities and relationship building

Scale your specification business without scaling your team as AI-powered support handles growing demand and feeds a larger pipeline of qualified opportunities

Related use cases
Specification growth
Grow your specification pipeline from first contact to firm standard
Project intelligence
Complete visibility into every opportunity driving your specification growth
Become the Firm Standard
Turn one-time specifications into firm standards that generate automatic pipeline growth
Competitive intelligence
Every specification decision on Material Hub becomes intelligence that sharpens your competitive position and grows your pipeline

Get started with Material Hub